Resources and FAQs
FOR CLIENTS AND CAREGIVERS
We have over 30 different funding sources that contract with MOWA, such as:
- Title III C-2
- MyCare Ohio
- Medicaid Waiver
- Passport
- Care Coordination
We also accept private pay. If you have any question about funding options call us at (330) 832-7220.
Meals on Wheels provides an excellent value for what you receive.
Our team assists with your individual needs based on a personal interview and assessment. Meals are provided by your insurance provider, donation or private pay.
- Private Pay $7.75
- Title IIIC (Older Americans Act funding/ donations)
- Care Coordination through Direction Home
- PASSPORT
- MyCare Ohio
- Waiver (Medicaid program for people under 60)
- We accept checks, debit cards, and credit cards
For clients participating in the IIIC program, we do request a $3.25 donation per meal.
We offer the following:
Hot and cold meals are made fresh daily in our Massillon Commissary. Each meal features healthy portions including an entrée, side, vegetable/fruit, dessert/juice and milk choice. Meals have no added salt. We can also chop the protein for those who have difficulty with cutting meat.
Frozen meals come in quantities of 2 or 5 and individuals may chose the type of milk. Meals are either a breakfast or dinner type of meal.
Pureed meals are also offered to individuals who require this type of therapeutic meal.
Our menu is rotated monthly and offers a seasonal selection to provide clients with a healthy variety of meals to choose from.
Hot and cold meals are delivered between 10:45-1:00 M-F
Frozen meals are delivered between 8:00-2:30 M-F
FOR PROFESSIONALS
Enrolling your client for home meal delivery is easy! Get started by:
- Calling us at 330-832-7220
- Emailing us at referrals@vantageaging.org
- Making an online referral here
- Or faxing us at 330-832-7425
Our friendly staff will be happy to help you if you have additional questions about meal delivery service, dietary requirements, delivery schedules and payment options.
GENERAL
The name “Meals on Wheels” has, for decades, identified many unrelated organizations-including everything from nonprofits to government agencies to one-room mom-and-pop operations.
No. A national association, Meals On Wheels America (MOWA) exists for all types of programs and related vendors. Though Meals on Wheels of Northeast Ohio has a membership with MOWA, that organization has no authority over Meals on Wheels of Northeast Ohio, its operations, board or staff. For more information about MOWA go to http://www.mealsonwheelsamerica.org/.
Our philosophy is to put the needs of our clients first. Every decision made at Meals on Wheels is made in the best interests of our clients. Through this guiding principle, several important distinctions have emerged that set Meals on Wheels of Northeast Ohio apart from other programs.
- Meals are prepared fresh and reviewed by a licensed dietitian to ensure they are balanced for the special needs of our clients. Meals are delivered to your door by caring staff members and dedicated volunteers, guaranteeing a safety check for clients.
- Our client’s safety is of the utmost importance. Volunteers that deliver the meals daily are instructed to deliver the meal directly to the client or a caregiver, NOT to simply drop off the meal. In this way, we are able to ensure that the client is well and able to come to the door. In the event a client does not answer when a volunteer arrives, client services is notified through our electronic delivery system, a call is placed to the client to check on their wellbeing, if the client does not answer or there is a concern, then an emergency contact is contacted to notify them of the client's status.
If you have a question we haven’t answered, please contact us for more information.